Terms of Use

Last updated November 2026

Effective November 9, 2026

These Terms of Use ("Terms") are an agreement between you and Coach Eric LLC, an Indiana limited liability company doing business as Player Pool ("Player Pool," "we," "us"). They cover your use of the Player Pool website and services. Please read them. Section 9 (refunds), Section 14 (limits on our liability), and Section 16 (disputes) are especially important.

By creating an account, checking the agreement box, or using Player Pool, you agree to these Terms, our Privacy Policy, and, if you're a Coach, the Coach Code of Conduct. If you don't agree, don't use Player Pool.

1. What Player Pool is (and isn't)

Player Pool is an online listing and search tool. Parents list their youth baseball player anonymously, and travel coaches we've approved by hand search those listings and message Parents through the site.

Player Pool is not a team, league, club, recruiter, agent, or tournament organizer. We don't run tryouts, games, practices, or travel. We aren't a party to any arrangement between a Parent and a Coach or team.

No guarantee of results. We don't promise that any player will be viewed, contacted, invited to a tryout, offered a roster spot, or given playing time, or that any team or Coach is a good fit.

2. Who can use Player Pool

• Adults only. You must be at least 18 and able to form a binding contract. Children may not create accounts, sign in, or use Player Pool. If we learn a child has made an account, we'll close it and delete its information.
• Parents must be the parent or legal guardian of every player they list and have the legal right to make decisions about sharing the player's information. If a listed player is 18 or older, the Parent must have the player's permission, and we'll remove the profile if the player asks.
• Coaches must be an active coach or official of a youth baseball team or organization, must be approved by us, and must follow the Coach Code of Conduct at all times.
• You must live in the United States.
• You can't use Player Pool if we've previously removed you, or if you're barred from working with minors by law, a court, SafeSport, or any sports organization.

3. Accounts

• Give accurate information and keep it current.
• One account per person. Don't share your login or let anyone else use your account. You're responsible for activity on your account.
• Tell us right away at coming soon if you think your account has been misused.

4. Coach approval: what it means

We review every Coach request by hand. We look at at least one proof that you coach the team (a website, league listing, social page, tournament roster, or a short phone call) and check at least one reference before approving access. Approval is not a background check, an identity guarantee, or an endorsement of any Coach or team. We can't verify everything a Coach tells us, and we can't monitor what happens off the site.

Parents are responsible for deciding whether to respond to a Coach, for checking a Coach and team themselves (for example, by confirming the team with its organization and asking about background checks and SafeSport training), and for supervising every contact and meeting involving their child.

We can deny, suspend, or remove any Coach at any time, for any lawful reason or no reason. A report from a Parent automatically suspends the Coach until we review it.

5. Player profiles and safety rules for Parents

Player profiles are visible only to signed-in Coaches we've approved, only while the listing is active and not paused. To protect your child, don't put any of the following in any profile field, stat, note, video title, video, or message:

• the player's name, nickname, or jersey number;
• the player's school, town, street address, or exact location;
• any email, phone number, or social media handle.

Highlight videos must be YouTube or Hudl links set to "unlisted" or public, with no name, jersey number, or school in the title, description, or on screen where you can avoid it.

You're responsible for the accuracy of everything you post. Stats and descriptions must be honest.

6. Messaging

All contact between Parents and Coaches happens through Player Pool's in-app messages. Neither side sees the other's email or phone through Player Pool. Coaches may contact Parents only, never the player. Messages are automatically checked for contact information, and Coaches can start only a limited number of new conversations each day (currently 10). Parents can block or report any Coach at any time.

What you choose to share outside Player Pool (for example, if you decide to give a Coach your phone number) is your decision and your responsibility.

7. Things you may not do

You may not:

1. contact, or try to contact, a player directly, in person or online, or try to identify, locate, or follow a player or family beyond what the Parent chooses to share;
2. copy, screenshot, scrape, download, sell, or share player information outside Player Pool, except a Coach sharing with their own team's coaching staff for that team's roster decisions;
3. post anything sexual, violent, harassing, hateful, threatening, false, or misleading;
4. send spam, pressure tactics, or repeated messages after a Parent declines or doesn't respond;
5. use Player Pool for anything other than youth baseball team placement (no selling, camps or lessons marketing, surveys, or recruiting for other businesses) unless we agree in writing;
6. create fake or duplicate accounts, impersonate anyone, or misstate your team, organization, or relationship to a player;
7. get around blocks, suspensions, daily limits, or privacy protections, or access accounts or data that aren't yours;
8. use bots, scrapers, or automated tools, probe or attack the site, or interfere with its operation;
9. break any law, including laws protecting children.

8. Fees and plans (Parents)

Coaches use Player Pool free. Parents pay to list a player. All prices are in U.S. dollars.

• Season listing: $25, one-time payment, per player.
• Yearly listing: $60, one-time payment, per player.
• Seasons: Spring (November 1 – May 31, named for the year it ends; Spring 2027 runs November 1, 2026 through May 31, 2027), Summer (June 1 – August 31), and Fall (September 1 – October 31).
• What you get: your player's profile is shown to approved Coaches during the period you paid for.
• A Season listing covers the one season you choose at checkout (the current season or the next one) and ends on that season's last day, no matter what day you buy it. A season bought near its end is short.
• A Yearly listing covers 12 months: the season you choose and the two seasons after it. It ends on the last day of that third season.
• The plan, the seasons it covers, and the exact end date are shown at checkout before you pay.
• No automatic renewal. We never charge you again unless you choose to buy another listing. When a listing ends, the profile is hidden from Coaches until you relist. Nothing else happens.
• Payments are processed by Stripe under Stripe's terms. We never see or store your card number.
• Price changes apply only to future purchases, never to a listing you've already paid for.
• Taxes will be added if the law requires it and shown before you pay.

Launch offer: FIRST25

• The first 25 players whose Parents redeem code FIRST25 at checkout get one Season listing free.
• Limit one per player. It applies to the Season plan only (not Yearly), has no cash value, can't be combined with other offers, and can't be transferred.
• The offer ends when 25 codes are redeemed (or earlier if we announce an end date on the pricing page).
• After the free season, regular prices apply. Nothing renews automatically.

9. Refunds

You get a full refund if both of these are true:

1. you ask within 15 days of payment, and
2. no Coach has opened your player's full profile since you paid.

Otherwise, payments are non-refundable, including if you pause or delete the profile, or the listing ends. Also:

• A "view" means an approved Coach opened the player's profile page. Showing up in search results does not count as a view. You can see every view on your Parent page.
• The refund window also ends if the listing period ends before day 15.
• Free listings (FIRST25) have no payment to refund.
• To get a refund, use the Refund button on your Parent page (it appears only when you're eligible), or email coming soon. Refunds go back to your original payment method through Stripe, usually within 5–10 business days. Your listing ends when the refund is issued.
• Ask for your refund before deleting the profile. Deleting the profile also deletes the record we use to confirm eligibility.

If you think you were charged by mistake, please contact us before disputing the charge with your bank. We'll fix real errors quickly.

10. Your content and our permission to use it

You keep ownership of everything you post: profile details, stats, notes, video links, and messages ("Your Content"). You give Player Pool a limited, non-exclusive, royalty-free permission to store, display, and send Your Content only to approved Coaches and the people in your conversations, and only to run Player Pool. This permission ends when you delete the content or your account, except for copies we must keep for safety or legal reasons as described in the Privacy Policy. We will never use Your Content in advertising or make it public without your written permission.

You promise that you have the right to share Your Content, including any video you link. For example, you filmed it, or the person who did gave you permission. You also promise that it doesn't identify other children by name, jersey number, or school, and doesn't violate anyone's rights.

We may remove or hide any content that breaks these Terms or that we believe puts a child at risk.

11. Copyright complaints

If you believe something on Player Pool infringes your copyright, email coming soon with:

• your contact information;
• a description of the work and where it appears on Player Pool;
• a statement that you believe in good faith the use isn't authorized;
• a statement, under penalty of perjury, that your notice is accurate and you're the owner or authorized to act for the owner;
• your physical or electronic signature.

We'll remove or disable the material if appropriate and may notify the person who posted it. They may respond with a counter-notice. We'll close the accounts of repeat infringers. Videos themselves are hosted by YouTube or Hudl, so you can also report them directly to those sites.

12. Reporting, safety, and enforcement

• Parents can report any Coach with the Report button. A report immediately suspends the Coach's access while we review it.
• We may remove content, suspend, or close any account that breaks these Terms or the Coach Code of Conduct, or that we believe in good faith puts a child at risk. We may do this without notice where safety requires it.
• We report suspected child abuse, exploitation, or grooming to the Indiana Department of Child Services, the National Center for Missing & Exploited Children, and/or law enforcement, and we cooperate with investigations. In Indiana, *anyone* who has reason to believe a child is being abused or neglected must report it (DCS Hotline 1-800-800-5556, or 911 in an emergency).

13. Your responsibility for activities off the site (assumption of risk)

Tryouts, practices, games, tournaments, and travel aren't run by Player Pool. Baseball and travel involve risks, including injury. Parents decide whether to respond to any Coach and whether their child takes part in anything, and they are responsible for supervising their child. Anyone who meets another user or takes part in a team activity does so at their own risk and judgment. Player Pool isn't responsible for the conduct of any user, team, or organization.

14. Disclaimers and limits on our liability

Player Pool is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the site will be uninterrupted or error-free, or that any user's information is accurate.

To the fullest extent the law allows:

• Player Pool and its owners, members, and contractors are not liable for the words, actions, or conduct of any Parent, Coach, team, or other third party, on or off the site;
• we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost opportunities, roster spots, scholarships, profits, or data;
• our total liability for all claims related to Player Pool is limited to the greater of (a) what you paid us in the 12 months before the claim, or (b) $100.

These limits don't apply to liability that can't legally be limited, such as liability for our own fraud, gross negligence, or willful misconduct, or for death or personal injury caused by our own negligence where the law doesn't allow it to be limited.

15. Indemnity

If someone brings a claim against Player Pool because of your content, your breach of these Terms or the Coach Code of Conduct, or your violation of law or someone else's rights, you agree to defend and reimburse Player Pool for its reasonable losses and costs, including reasonable attorney's fees. We'll tell you about the claim and may take part in the defense with our own lawyer.

16. Disputes and governing law

• Talk to us first. Before filing any claim, email coming soon with a description of the issue and what you want. We'll both try in good faith to resolve it within 30 days.
• Governing law. These Terms are governed by the laws of the State of Indiana and applicable federal law, without regard to conflict-of-laws rules.
• Where disputes are heard. Any lawsuit must be filed in the state courts located in Montgomery County, Indiana, or in the U.S. District Court for the Southern District of Indiana. You and we consent to those courts. Either side may instead bring an individual claim in a small claims court that has jurisdiction.
• Time limit. To the extent the law allows, any claim must be brought within one year after it arises, or it's permanently barred.

17. Ending your use

You can stop using Player Pool at any time. Parents can delete a profile in one click, and anyone can ask us to close their account. We may suspend or close accounts as described in these Terms. If we close a Parent's account for no reason related to a breach of these Terms, we'll refund the unused part of any active paid listing. Sections 9–11 and 13–18 survive after your account ends.

18. Changes to these Terms and other legal points

• Changes. We may update these Terms. For a material change, we'll email account holders at least 14 days before it takes effect and update the date above. Using Player Pool after the effective date means you accept the change. If you don't accept it, you can stop using Player Pool and delete your account. Changes never reduce what you've already paid for.
• Electronic communications. You agree that we can give you notices, agreements, and receipts electronically (by email or on the site), and that these satisfy any requirement for written communication.
• Entire agreement. These Terms, the Privacy Policy, and (for Coaches) the Coach Code of Conduct are the whole agreement between you and Player Pool about the service.
• Severability and waiver. If any part of these Terms is unenforceable, the rest stays in effect. If we don't enforce a term right away, we can still enforce it later.
• Assignment. You can't transfer your account or these Terms. We may transfer them as part of a sale or reorganization of the business, with notice to you.
• Contact. Coach Eric LLC, doing business as Player Pool, [mailing address available on request], coming soon.

Terms version 2026-11-09